ligajuara Platform Privacy Notice

This page describes what we collect when you use ligajuara and how we keep that data protected. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or a bank transfer, or place a wager on Liga 1 or Piala AFF matches, you share information with us. We explain here what we do with that information, how long we keep it, and your rights under applicable law.

We operate an online entertainment platform available where local law permits. Our service spans live-dealer tables, sportsbook markets, slot games, and esports tournaments. To deliver these services safely and lawfully, we collect and process personal data from account holders across supported jurisdictions. This notice outlines our commitments to data protection, security, and transparency.

Our ligajuara platform is designed to protect your information at every step—from account sign-up through withdrawal. We describe below what we collect, who has access to it, how long we retain it, and how you can exercise your rights.

What we collect on ligajuara

We collect data in three categories: identity data, transaction data, and behavioural data. When you open a ligajuara account, we require your full name, date of birth, and government-issued ID to comply with anti-money-laundering rules. This is mandatory before you can fund your account or withdraw.

We collect transaction data whenever you deposit, play, or withdraw. This includes the payment method you use—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a virtual account through mobile banking, local payment, online payment, or e-wallet—the amount, the timestamp, and the account that processed the transaction. We also record which games you play, which sportsbook markets you access (such as Champions League or Piala AFF), your session duration, and your IP address and device type.

We collect behavioural data passively. Our servers log when you log in, which pages you visit, how long you spend in each section, and whether you complete transactions. We use cookies and similar trackers to understand how you navigate ligajuara and to improve performance.

How we use your data

We use identity and transaction data to verify your eligibility, comply with anti-money-laundering and counter-terrorism rules, and process your deposits and withdrawals. We share this data with payment processors and, if required by law, with financial regulators.

We use behavioural data to detect fraud, prevent abuse, and improve our platform. We may analyse gameplay patterns to understand which live-dealer tables, slot games, or sports markets are most popular during peak hours—such as during Liga 1 finals in Jakarta, Surabaya, and Bandung.

We do not sell your data to advertisers. We do not share your account balance or betting history with third parties unless required by law.

Who can access your data on ligajuara

Our own employees, contractors, and customer support staff have access to your account data when needed to process withdrawals, investigate complaints, or verify your identity. Our payment processors (the banks and e-wallet operators you choose) receive your name and transaction ID to complete deposits and withdrawals. Our hosting and security vendors may access logs to monitor platform stability and detect breaches.

Our servers may be located outside your jurisdiction. When we transfer data internationally, we apply standard contractual safeguards to ensure your information remains protected.

How long we keep your data

We retain your identity data for as long as your ligajuara account is active, plus five years after closure, to comply with anti-money-laundering rules. We retain transaction records for seven years. We delete behavioural logs (cookies, IP addresses, session data) after twelve months unless an investigation or legal hold is active.

Your rights

Under applicable law, you have the right to access your data, request corrections, and ask us to delete your data (subject to legal hold obligations). You can contact our support team via in-app chat or email to exercise these rights.

Cookies and tracking on our platform

We use cookies to keep you logged in, remember your preferences, and analyse site performance. You may disable non-essential cookies in your browser settings; however, some features of ligajuara may not function without them.

Our commitment to you

We invest in encryption, access controls, and security audits to protect your data from unauthorised access, loss, or misuse. We do not disclose your account details or betting history without your consent, except as required by applicable law.

If you have questions about how we handle your data, or to exercise your privacy rights, contact our support team through the in-app chat portal. We aim to respond to all privacy enquiries within five business days. Our ligajuara support staff can also answer questions about how payment methods such as DANA, e-wallet, and mobile banking handle your financial information separately from our platform.